Family Access FAQ

Username:

• If your last name is shorter than 5 spaces you will need to fill it in with spaces until you have 5 characters in your last name.

• All user names have three numbers at the end of the username. They might look like letters but they are numbers.

Example:

Lee_ _ (2 spaces)jor000 or Lee_ _ (2 spaces)jor001

Password:

• Passwords are caps sensitive.

• The “I” in the password could either be a 1 or I so try it both ways. Usually it is a Capital “I”